Setting up my GoDaddy Email on my Iphone

SusanPatricia8 wrote:

I have followed the instruction to set up my GoDaddy Microsoft 365 email on my Iphone. No matter what I do, it reads invalid username or password. The username and password are accurate, as I am set up on my laptop for email just fine. I can't get it to connect to the server. I spent 6 hours (no exagerration) on the phone with GoDaddy and in the end they said there was nothing more they could do, I should call Apple. I'm sure it one stupid issue on how the emails were set up, or something on the Iphone itself. No one in our group has been able to set their email up on the Phone. Do you have any troubleshooting tips for me.

Did they mention anything about 2factor authentication or using app specific password to use Outlook via apple mail app?

SusanPatricia8 wrote:

No mention of 2 factor authentication or using app specific password to use Outlook via apple mail app. If you could please send instructions, I can give this a try. Its really a handicap that no employees of this new start up can access their work email on their Iphones, and very very dissappointing that GoDaddy was not able to resolve this situation after spending thousands of dollars with them.

here is some literature on using 2 factor authentication with outlook.

https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4

https://support.microsoft.com/en-us/account-billing/turning-two-step-verification-on-or-off-for-your-microsoft-account-b1a56fc2-caf3-a5a1-f7e3-4309e99987ca

iPhone is disabled connect to iTunes