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My find

Guys I have a problem with my app My Find.

I bought my iPhone in Korea and in this app I have no card people. I created my family in family cloud but still this card is missing. In the rest of the iPhones this card people working perfectly. If you could help me I will appreciate. I was wondering , if this iPhone because I bought in South Korea has some limits. This is Global Version.

Posted on Mar 15, 2023 9:29 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2023 11:21 AM

Hi ThomasPol,


With the iPhone purchased in South Korea, it will have the features available for that region specifically.


The information below explains which options are available for Find My:


The Find My network isn't supported in South Korea and might be unavailable in other regions due to local laws. In South Korea, you can play a sound on your device, mark it as lost, or erase it, but you won't be able to find your device on a map.


If Find My is offline or not working - Apple Support


Take care.

Similar questions

5 replies
Question marked as Top-ranking reply

Mar 18, 2023 11:21 AM in response to ThomasPol

Hi ThomasPol,


With the iPhone purchased in South Korea, it will have the features available for that region specifically.


The information below explains which options are available for Find My:


The Find My network isn't supported in South Korea and might be unavailable in other regions due to local laws. In South Korea, you can play a sound on your device, mark it as lost, or erase it, but you won't be able to find your device on a map.


If Find My is offline or not working - Apple Support


Take care.

Mar 17, 2023 2:43 PM in response to ThomasPol

Hello ThomasPol,


Welcome to Apple Support Communities. If we understand correctly, you do not see your family in the Find My app. Right? In that case, they may not be sharing their location or you may not be following it. Check out the following from Find people and share your location with Find My - Apple Support which helps explain how to do this.


"Ask to follow someone's location

To start following another person, you need to first share your location with them. Then follow these steps:

  1. Open the Find My app and select the People tab.
  2. Select the person that you shared your location with.
  3. Scroll down and choose Ask To Follow Location.


Respond to a location sharing request

When someone shares their location with you, you can choose to share your location back:

  1. Open the Find My app and select the People tab.
  2. Under the name of the person who sent you their location, choose Share to let them follow your location.

3. If you don't want to share your location with that person, select Don't Share (or Cancel)."


"Locate a friend

  1. Open the Find My app and select the People tab.
  2. Under People, choose the name of your friend who is sharing their location with you.
  3. Choose Directions to open Maps and then follow the directions to arrive at your friend's location.

If your location appears below your friend's name, you aren't following them. If you see No location found, that person can't be located."


All the best.

Mar 17, 2023 8:25 PM in response to faith185

Hi faith185,


thank you for your response. I have a problem with Find My because there is no People Tab. I see only devices/ objects/ me there is no people that is why I can not follow my family only I can follow their devices. I bought IPhone Global Version A2894 in South Korea. However, IPhone was made in Korea it seems with this limitation.


There is no hope for me 😔

My find

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