When I try to take a photo within the messages app to send to someone the screen is black. But if i use the camera to take a photo i can select from the gallery. All updates are installed, phone restarted. It is brand new. Iphone14pro
iPhone 14 Pro
Hi SarahScholl1,
Thank you for using the Apple Support Communities! If the camera is not working in a specific app, the steps below may help:
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhone, iPad, or iPod touch.
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.
Hope this helps!
Have a great day.
Hi SarahScholl1,
Thank you for using the Apple Support Communities! If the camera is not working in a specific app, the steps below may help:
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhone, iPad, or iPod touch.
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button
Hope this helps!
Have a great day.
When the screen is black are you able to tap the switch camera icon?
Camera will not work within Message app
