iPhone trade in kit
Hello, I just received a new iPhone and wanted to trade in my old phone but the trade kit didn’t come with a shipping label. Is there a way I can get a shipping label? Or if I take it to UPS will they have it?
iPhone 14, iOS 16
User profile for user:
SnickZ.
User level:
Community Specialist
Hi LizzyCostner,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Have you had the chance to check any communications from us about the instructions on how to send your old device?
If there are no communications from us and the label is indeed missing, we recommend that you reach out to a Sales expert for assistance.
Our Sales Support team will be in a better position to assist with sales-related, like a missing label for a trade-in kit.
You can use this link to reach out to them: Contact - How to Contact Us - Apple
Take care!