My daughter is unable to use Apple Music in our subscription plan. How do I fix this?

How can my daughter connect and use our apple one plan?

Posted on Mar 13, 2023 08:46 PM

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Question marked as Top-ranking reply

Posted on Mar 15, 2023 10:47 AM

Hey there Jawelo,


Make sure you and your daughter have gone through these steps to share and have her accept Apple Music:


If you already set up Family Sharing
After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:
1. On your iPhone or iPad, go to Settings, then tap your name.
2. Tap Subscriptions.
3. Scroll down and make sure that Share with Family is turned on. 
4. Tap the subscription that you want to share.
* If the subscription is individual or student, upgrade your subscription to a family plan
* If the subscription isn't made by Apple, it might not be eligible to share. To share a subscription, turn on Share with Family under Family Access. 

If you haven't set up Family Sharing
1. Open the Settings app.
2. Tap your name, then tap Family Sharing.
3. Tap Set Up Your Family, then follow the onscreen instructions and invite your family members. Already set up Family Sharing?
4. Eligible subscriptions are automatically shared with your family members.


You can read more here:


Add a family member to your shared subscriptions


If that doesn't work, let us know if your daughter gets any errors when trying to accept or use Apple Music. That can help us understand what steps to take.


Take care. 

1 reply
Question marked as Top-ranking reply

Mar 15, 2023 10:47 AM in response to Jawelo

Hey there Jawelo,


Make sure you and your daughter have gone through these steps to share and have her accept Apple Music:


If you already set up Family Sharing
After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:
1. On your iPhone or iPad, go to Settings, then tap your name.
2. Tap Subscriptions.
3. Scroll down and make sure that Share with Family is turned on. 
4. Tap the subscription that you want to share.
* If the subscription is individual or student, upgrade your subscription to a family plan
* If the subscription isn't made by Apple, it might not be eligible to share. To share a subscription, turn on Share with Family under Family Access. 

If you haven't set up Family Sharing
1. Open the Settings app.
2. Tap your name, then tap Family Sharing.
3. Tap Set Up Your Family, then follow the onscreen instructions and invite your family members. Already set up Family Sharing?
4. Eligible subscriptions are automatically shared with your family members.


You can read more here:


Add a family member to your shared subscriptions


If that doesn't work, let us know if your daughter gets any errors when trying to accept or use Apple Music. That can help us understand what steps to take.


Take care. 

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My daughter is unable to use Apple Music in our subscription plan. How do I fix this?

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