Pinch to zoom constantly stops working

I have MacBook Air M1 with macOS Ventura 13.2.1. Pinch-to-zoom gesture constantly stops working in lots of apps: Preview, Safari, Freeform. Sometimes to fix the issue I do:

  • Entering `killall Dock` in Terminal
  • Restarting apps

But these solutions don't work every time. Sometimes only restarting my Mac works. This makes me so nervous :(((


MacBook Air 13″, macOS 13.2

Posted on Mar 13, 2023 12:22 PM

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Question marked as Top-ranking reply

Posted on Mar 19, 2023 05:18 AM

I'm having this problem too on my 2017 MacBook Pro, and so is my bf with his M2 MacBook Air. Both on Ventura 13.2.1

Apparently this is an issue that's been floating around for some time now:

Pinch zoom on MacBook Pro unreliable with… - Apple Community

https://forums.macrumors.com/threads/pinch-to-zoom-not-always-working.2373963/


I only recently started noticing it; since either the 13.2 or the 13.2.1 update I think. For me it seems like it happens randomly while using Maps; for him, he says Preview


Some workarounds:

  • Launch System Preferences, go to Trackpad, Scroll & Zoom, toggle the "Zoom in and out" off and on
  • From Terminal: killall Dock
  • Put the Mac to sleep and wake it up again

Someone wrote a little menu script that automates "killall Dock", here: https://github.com/danqing/Pinch


Hopefully Apple will have a patch soon


3 replies
Question marked as Top-ranking reply

Mar 19, 2023 05:18 AM in response to evgeniy109

I'm having this problem too on my 2017 MacBook Pro, and so is my bf with his M2 MacBook Air. Both on Ventura 13.2.1

Apparently this is an issue that's been floating around for some time now:

Pinch zoom on MacBook Pro unreliable with… - Apple Community

https://forums.macrumors.com/threads/pinch-to-zoom-not-always-working.2373963/


I only recently started noticing it; since either the 13.2 or the 13.2.1 update I think. For me it seems like it happens randomly while using Maps; for him, he says Preview


Some workarounds:

  • Launch System Preferences, go to Trackpad, Scroll & Zoom, toggle the "Zoom in and out" off and on
  • From Terminal: killall Dock
  • Put the Mac to sleep and wake it up again

Someone wrote a little menu script that automates "killall Dock", here: https://github.com/danqing/Pinch


Hopefully Apple will have a patch soon


Mar 14, 2023 05:39 PM in response to evgeniy109

Hi evgeniy109,


Let's start up in safe mode and test. Safe mode is a great way to help isolate unexpected behavior with macOS.


Start up your Mac in safe mode - Apple Support


"To start up your Mac in safe mode, you need to know what type of Mac you have.

  1. On your Mac, choose Apple menu  > About This Mac.
  2. Look at the information in the window to determine what type of Mac you have:
    • If you see an item labeled Chip, followed by the name of the chip, you have a Mac with Apple silicon.
    • If you see an item labeled Processor, followed by the name of an Intel processor, you have an Intel-based Mac.
  1. Use the corresponding set of instructions below to start up your Mac in safe mode.

Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.

Verify your Mac started up in safe mode

If you’re unsure whether your Mac started up in safe mode, you can use the System Information app to check the mode.

  1. On your Mac, press and hold the Option key, then choose Apple menu  > System Information.
  2. In the System Information app, select Software in the sidebar.
  3. In the System Software Overview, look at the value listed next to the item labeled Boot Mode.
    • Safe: The Mac is using safe mode.
    • Normal: The Mac is not using safe mode.

"

Cheers.


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Pinch to zoom constantly stops working

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