automatic time change

Waltera1 wrote:

Of course, there is no way to tell Apple the problem.

Other than these ways:

Apple’s formal support can be reached several ways:

• You can provide feedback to Apple at→ Product Feedback - Apple where your issue or suggestion will be recorded, but you will not get a reply

• Click on “Support” at the top of this page
• Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

• Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
• Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
• Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
• Find an Apple store or Apple partner service provider→https://apple.com/retail
• DM @AppleSupport on Twitter

About the only communications method not used by Apple support is inbound email, probably because the volume would be overwhelming, and separating the wheat from the chaff (or, to us engineers, a poor signal to noise ratio) would be almost impossible. 

=======================

Regarding the DST change (or not), if you have set time to Automatic your phone gets the time from your cellular provider, who gets it based on the location of the MTSO (network switch) that your phone connects to. It has nothing to do with Apple. You need to contact your carrier, who is either providing your signal from New Mexico or from the Navajo nation.

For the feedback choose the device you use most often that has the problem and describe it. Every submission is read, and it goes into the feedback database. When issues rise to a high enough level Apple will usually deal with it.

You can also actually contact support, and the support tech can report it as an issue.