Music app is visible as a subscription in family member's settings, but when they try to open the App it only offers a paid subscription an does not open as a shared family subscription

Music app is visible as a subscription in family member's settings, but when they try to open the App it only offers a paid subscription an does not open as a shared family subscription

Posted on Mar 11, 2023 07:12 AM

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Mar 12, 2023 05:07 PM in response to Robeken

Hi Robeken,


We'd like to share some suggestions to help you with your Family Sharing content. You came from a great article that cover the available steps to ensure this works as intended. Signing out of the Apple ID and signing back in would be a last step to try and if not met with a solution, you'll want to reach out to Apple Support.


Thanks for using Apple Support Communities.

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Music app is visible as a subscription in family member's settings, but when they try to open the App it only offers a paid subscription an does not open as a shared family subscription

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