Requesting a refund for a free trial subscription

I got the app,that had 3 days free trial version.The money was reserved from my mastercard,after one day I unsuscribed the app and money is still not refunded.


[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Mar 9, 2023 04:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 04:59 AM

Go to https://reportaproblem.apple.com/?s=6 and select 'Request a refund' from the menu in the page. Note that the refund, if granted, can take up to 30 days to be paid into the payment method used for the purchase - please see Check the status of a refund for apps or content that you bought from Apple - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 9, 2023 04:59 AM in response to Goda2023

Go to https://reportaproblem.apple.com/?s=6 and select 'Request a refund' from the menu in the page. Note that the refund, if granted, can take up to 30 days to be paid into the payment method used for the purchase - please see Check the status of a refund for apps or content that you bought from Apple - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Requesting a refund for a free trial subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.