iTunes and iPhone

I just loaded the iTunes app on my new laptop, signed in and all my music is there but my Playlists are gone. The problem is my laptop iTunes and iPhone are not communicating with each other. I've never had to "plug in the iPhone to my laptop to sync. Unfortunately the person I spoke with at Apple told me to plug in and "sync". The laptop took over my iPhone and wiped out my playlists on my iPhone. I'll recreate the playlist but how can I have it talk to my iPhone.

Windows, Windows 10

Posted on Mar 7, 2023 04:08 PM

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3 replies

Mar 8, 2023 02:29 PM in response to 9823

Hello 9823,


Where are these playlists you're talking about? Were they on a previous computer? If so, then you'll want to move the iTunes library over to the new computer.


Move your iTunes library to another computer


If you no longer have the computer that the playlists came from, then you'll need to recreate them. You can sync items to your phone from the iTunes library with these steps: Use iTunes to sync your iPhone with your computer


If you're using the Apple Music service, then you can set up the library sync so your libraries automatically stay up to date without having to connect the devices.


On the computer:

1. In the iTunes app on your PC, sign in to the iTunes Store using the same Apple ID that you used to set up iCloud Music Library on the first computer.
2. Choose Edit > Preferences, then click General.
3. Select the iCloud Music Library checkbox.

On the phone:


1. Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
2. Go to Settings.
3. Tap Music.
4. Turn on Sync Library.

Use Sync Library to access your music library across your devices


Cheers!

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iTunes and iPhone

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