ANC with one AirPod keeps turning itself off

Every time I turn on the “Noise cancellation with one AirPod” on, after like a day it turns itself off. So, I have to keep going to into settings to turn it back on. It gets really annoying after a while.


Is there a fix to keep this setting from turning itself off?


iPhone 13 mini

AirPods Pro (2nd gen)

AirPods Pro (2nd generation)

Posted on Mar 7, 2023 10:23 AM

Reply

Similar questions

1 reply

Mar 8, 2023 12:42 PM in response to Apple_Fanboy_1

Thanks for reaching out Apple_Fanboy_1,


It sounds like you're having some trouble with Active Noise Cancellation. We can help.


While you're using just one AirPod Pro, You can follow these steps If Active Noise Cancellation isn't working as expected on your AirPods Pro to isolate and remove the issue:



1. Make sure that you have the latest software on your connected iPhone, iPad, iPod touch, or Mac.

2. Put both AirPods Pro in your ears and check that Active Noise Cancellation (ANC) is turned on.

3. Clean the mesh located on the top of your AirPods Pro. Sometimes Active Noise Cancellation can be affected if debris or earwax builds up in the area shown below.
If this happens, you might experience: 
* A loss of bass sound
* An increase in background sounds, such as street or airplane noise

4. If Active Noise Cancellation still isn't working as expected on your AirPods Pro (1st generation), refer to AirPods Pro Service Program for Sound Issues.


Hope that helps.


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ANC with one AirPod keeps turning itself off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.