You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

activate one song

Itunes question. I have just downloaded an album and there is one track that keeps saying it is not authorised to play on my computer. Yet the rest of the album is, as is everything else I've downloaded.


I have de-activated and re-activated this computer, and entered my ID and PW, but nothing works. What is going on, and how do I fix this? Thanks!

Windows, Windows 10

Posted on Mar 6, 2023 9:34 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2023 9:40 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

3 replies
Question marked as Top-ranking reply

Mar 6, 2023 9:40 AM in response to AdrianMBE

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

activate one song

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.