You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 13 pro max has black screen. does not appear to be charging.

I charged my iphone 13 pro max overnight. I awoke to a dead phone. will not turn on and does not appear to be able to charge. i tried the side buttons. also tried different charging power block and cables. phone had been holding the charge prior without problems.


Posted on Mar 6, 2023 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2023 2:08 PM

mlw4271 wrote:

I charged my iphone 13 pro max overnight. I awoke to a dead phone. will not turn on and does not appear to be able to charge. i tried the side buttons. also tried different charging power block and cables. phone had been holding the charge prior without problems.

If your iPhone won't turn on or is frozen - Apple Support

If your iPhone or iPod touch won't charge - Apple Support

3 replies
Question marked as Top-ranking reply

Mar 6, 2023 2:08 PM in response to mlw4271

mlw4271 wrote:

I charged my iphone 13 pro max overnight. I awoke to a dead phone. will not turn on and does not appear to be able to charge. i tried the side buttons. also tried different charging power block and cables. phone had been holding the charge prior without problems.

If your iPhone won't turn on or is frozen - Apple Support

If your iPhone or iPod touch won't charge - Apple Support

iphone 13 pro max has black screen. does not appear to be charging.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.