Several times a day I get an " unable to connect to mail server" message. All incoming emails stop sometimes for several hours before later resuming. Meanwhile I'm getting the emails to the same inbox address on my
laptop. Can't figure out how to correct this problem. Suggestions?
Hi 88Ryder88,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
Have you had the chance to restart your iPhone? Restart your iPhone - Apple Support
Are you experiencing the issue when using a certain network?
If the issue is not network-related, please check for a software update and make sure that you are running the latest version of iOS.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
Then, look into the tips below.
You can use the article below as a reference.
If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
Take care!
Thanks for your response. I had previously tried all the fixes you suggested but for removing my email account and setting it up again. That seems to have generally worked. I say that because while it has markedly improved the performance of inbox email loading from the server (from overnight), there are still random points throughout the day when the "unable to connect to email server" message re-appears and any email loading stalls-out for a while.
88Ryder88 Said:
"Unable to connect to mail server message: Several times a day I get an ' unable to connect to mail server' message. All incoming emails stop sometimes for several hours before later resuming. Meanwhile I'm getting the emails to the same inbox address on my laptop. Can't figure out how to correct this problem. Suggestions?"
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Use a New App Password for Each Device:
Do you use an App Password? If so, try a new App Password. Create a unique on for each device. Remove the current one, and then use the new one instead. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). As an example, you'd go here for a Yahoo! account: Generate and manage third-party app passwords | Account Help | Yahoo
Unable to connect to mail server message
