You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why am I not able to install updates on my phone

Having trouble installing an update on my iPhone

Posted on Mar 1, 2023 5:50 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2023 6:26 AM

You don't write which iPhone you have, but here you can see your options:


  • Your iPhone 5S/6 can be updated to: iOS 12.5.7
  • Your iPhone 6S/7/SE 1.Gen can be updated to iOS 15.7.3
  • Your iPhone 8 or newer can be updated to: iOS 16.3.1


Remember to connect to Wi-Fi and a charger. Your iPhone must have more than 50% power to update without a charger connected.


You can find more useful information here:

If your iPhone or iPad won't update - Apple Support


If you want to update your iPhone via a PC or Mac, see here:





3 replies
Question marked as Top-ranking reply

Mar 2, 2023 6:26 AM in response to Ldeventure

You don't write which iPhone you have, but here you can see your options:


  • Your iPhone 5S/6 can be updated to: iOS 12.5.7
  • Your iPhone 6S/7/SE 1.Gen can be updated to iOS 15.7.3
  • Your iPhone 8 or newer can be updated to: iOS 16.3.1


Remember to connect to Wi-Fi and a charger. Your iPhone must have more than 50% power to update without a charger connected.


You can find more useful information here:

If your iPhone or iPad won't update - Apple Support


If you want to update your iPhone via a PC or Mac, see here:





Why am I not able to install updates on my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.