Mac mail not sorting into mailboxes

Question

Mac mail not sorting into mailboxes

For a while now, Apple Mail ins not sorting emails properly.

This is NOT related to "Rules".

This is NOT related to "organise by conversation" etc which is all turned off.

The default "view" setting is to sort by date (most recent on top).

However - mail is putting emails out of order - and sent items are seen in the "inbox".

I have a couple of email addresses - so use "favourites" (All -Inboxes, All Sent, etc) - the issue may be related to when I started using these, which has been only for maybe 6 months to a year (however I have tried taking a couple of addresses "offline" and the normal inbox still has the same problem).

I'm using a MBP16 (2019) and running Ventura 13.2.1

MacBook Pro 16″, macOS 13.2

Posted on Feb 27, 2023 03:54 PM

Reply

Answer 1

Feb 27, 2023 04:01 PM in response to YES_Im_looking_at_YOU

I'm wondering if you have setup some of those settings (Or have remained as default settings) on the mail server side. Can you web into the email accounts and check to see if there are any settings that might change how you expect to get them in an email client? I don't have anything else to offer but to check the server side settings. Maybe try setting the sort criteria there and/or anything else you can think of.

Reply

Answer 2

Feb 27, 2023 04:18 PM in response to Randall_2023

Not sure as to some of your phrasing or terminology ("server side settings") - but I think you mean to access emails on a browser rather than using the email client (Apple Mail).....

If I do so - all the emails for each email address are in proper order and there are no contradictory settings.

Reply

Answer 3

Feb 27, 2023 04:25 PM in response to YES_Im_looking_at_YOU

You got it right. That's what I meant. Access the accounts using a browser so your connecting to the email server more or less, directly. Did you check all the settings (using the web browser) on the account?

Reply

Answer 4

Feb 27, 2023 04:42 PM in response to Randall_2023

Yes - had a look and it's a pretty simple "setup" - sort by date with latest on top.

I'm very sure that the problem lies with Apple Mail. I have other email addresses that I access through "Thunderbird" (there is no similar "favourites" set up) and there has been no problem.

Reply

Mac mail not sorting into mailboxes

Similar questions