iPod syncing with OS Ventura

Hi Robert Kummert,

Welcome to Apple Support Communities. We understand that you're having an issue with syncing your iPod classic and iPod nano with your Mac. We'd like to help.

What happens when you try to sync? Are you missing the option to sync or are your devices not recognized? Knowing exactly you see can help determine the best next steps for you.

In the meantime, these steps may help.

If your computer doesn't recognize your iPhone or iPad

When your device is turned on and connected to your computer, it should appear in the Finder or iTunes. If you don't see it, or you get an unknown error or 0xE error, follow these steps.

1. Look in the Finder or iTunes

On a Mac with macOS Catalina or later, look for your device in the sidebar of any window in the Finder.*

On a Mac with an earlier version of macOS, look for your device in iTunes.

On a PC with iTunes for Windows, look for your device in iTunes.

Learn more about viewing your device in the Finder or iTunes

2. Update the software on all devices

Update your iPhone or iPad

Update your Mac

Update your Windows PC

On your PC you might also need to update iTunes and update drivers.

3. Connect your device directly to your computer

Make sure that your device is unlocked and showing its Home Screen, then use a USB cable to connect it directly to your computer. Don't connect to a USB hub, display, or other device. 

If that doesn't help, disconnect your device and all other USB devices and accessories from your computer. Then reconnect only your device. 

4. Trust your computer, if asked

If you see a “Trust this Computer?” alert on your device when you plug it into your computer, tap Trust.

About the 'Trust This Computer' alert

5. Allow the accessory to connect

When connecting your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If so, allow it to connect.

Learn about allowing accessories to connect

6. Restart your devices

Restart your iPhone

Restart your iPad

Restart your Mac

Restart your Windows PC

7. Try a different port, cable, or computer

The issue could be related to your computer, its USB port, or the USB cable connecting it to your device. If possible, try a different computer, USB port, or USB cable. Also check for any debris in the charging port on the bottom of your iPhone or iPad.

8. Contact us

If your computer still doesn't recognize your iPhone or iPad, contact Apple Support.

These steps come from: If your computer doesn't recognize your iPhone or iPad - Apple Support

Hope that helps.

Cheers!

My 2nd generation iPod does not have any link to Music and iTunes is not found. The finder sidebar does nothing and cannot connect to the iPod which I have Ventura 13.3.3b. Although music says look at the finder sidebar, although it shows up as a hard drive, no connection is made and no information about connection is available. What apple shows is the old iTunes software which has no relationship between that software and Music. Photos was a fiasco when Photos was released and disorganized the photographs of iPhoto.

Another note: the music rarely shows the correct album cover of the CDs I have added or can't show them at all. IT is all very sloppy and not maintained in any form of even a developer software version as no regression testing is obvious. The abandonment of many of your professions software such as Aperture shows little forethought and no organization.

I have iPod version 6 with 120 MB hard drive.