Hello Everyone -
I've added my daughter's profile to our Apple TV 4K. I've established restrictions on that profile, such as TV content she can view/access. However, when in her profile in the AppleTV app, she receives viewing suggestions that are not inline with those restrictions. For example, I've set allowed TV content to TV-G, but the app showcases Servant previews. I must be overlooking a setting. Any guidance on this?
Apple TV 4K, tvOS 16
Thank you Johnny,
I had found this document and did have restrictions enabled on the device. However, this approach sets restrictions across all profiles, not just a child's profile. I want to be able to restrict content and suggestions, based solely on the active profile.
Based on this article, that should be happening, but it is not. Share Apple TV with multiple users - Apple Support
Thank you Johnny,
I had found this document and did have restrictions enabled on the device. However, this approach sets restrictions across all profiles, not just a child's profile. I want to be able to restrict content and suggestions, based solely on the active profile.
Based on this article, that should be happening, but it is not. Share Apple TV with multiple users - Apple Support
Hi Hembeck,
We recommend you try the steps in the link below to turn on restrictions for your daughter's Apple TV profile.
Restrict access to content on Apple TV - Apple Support
To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Configure what types of content are restricted."
1) Open Settingson Apple TV.
2) Go to General > Restrictions, and enter the passcode if required.
3) Select options to restrict iTunes Store purchases and rentals, allowed content types, Game Center settings, and other settings.
You must first turn on restrictions to configure the Restrictions settings. To access restricted content, you must enter the passcode each time.
We recommend the steps above because they will show you how to restrict access to content on Apple TV.
Please let us know the outcome after giving the above steps a try.
Thanks for using the Apple Support Communities.
Cheers!
Hey there Hembeck,
If you are trying to prevent recommentations from being shown, you'll need to follow these steps instead.
Manage recommendations that appear in Watch Now in the Apple TV app
Have a good one!
Apple TV Kids Profiles
