My Apple ID is missing from System Settings

My Mac updated to the newest version of Ventura last week overnight, and the next day, I had two notifications in my System Settings to a) Accept the updated Terms and Conditions and b) re-log into my Apple ID. However, when I click on either button to do so, nothing happens. I read that logging out of my Apple ID and then logging back in might help - but as you can see, my name isn't even up on the left panel. I have no way to do this. Am I the only person this is happening to?


MacBook Pro

Posted on Feb 27, 2023 09:19 AM

Reply
1 reply

Mar 1, 2023 11:11 AM in response to kingetsn

Hello kingetsn,


Thank you for reaching out to Apple Support Communities.


Let's attempt to test in safe mode to see if the same thing happens:


"Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar."


More details can be found here: Start up your Mac in safe mode


If the issue persists, can you provide a few more details? Does this happen in another user account? Are you able to test with another network? Also, what is your exact macOS version?


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple ID is missing from System Settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.