Apple Contacts app no longer lets me create new lists or Smart Lists.

Suddenly, for no reason my Contacts no longer lets me create new lists or Smart Lists. I go through all the steps but I end up with a list named untitled list (although I have typed the list name in) and am unable to add contacts. The same happens with Smart lists- I add an identifier in the notes section, create the list, but it fails to recognize it when I type the list name into mail? What am I doing wrong - it must be something simple and stupid!



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 13.2

Posted on Feb 26, 2023 7:42 PM

Reply
2 replies

Feb 28, 2023 4:12 PM in response to Ljf101

Hey there Ljf101,


If you haven’t already, check for any updates to macOS. That can often resolve issues. Here’s how to update:


“Before following these steps, it's a good idea to back up your Mac.


  1. From the Apple menu  in the corner of your screen, choose System Settings or System Preferences.
  • If you chose System Settings, click General on the left side of the window. Then click Software Update on the right.
  • If you chose System Preferences, click Software Update in the window.
  1. Software Update then checks for new software. 


  • If Software Update finds new software, click the button to install it. The button might be named Update Now, Upgrade Now, Install Now, or Restart Now, for example. You might then be asked to enter your administrator password.
  • If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only software that is compatible with your Mac.”


Update macOS on Mac


Restarting could have an impact on this as well. You can read how to restart in the following link:


Shut down or restart your Mac


Then just make sure you’re following all the steps in this link to create the Smart Lists in Contacts:


Create and change Smart Lists in Contacts on Mac 


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Contacts app no longer lets me create new lists or Smart Lists.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.