fitness widget not refreshing

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Level 1

4 points

fitness widget not refreshing

I added a fitness widget. data is not correct. If it is 15 kcal in the morning, the data is not updated even if I walk at noon. I click on the widget, the correct step is the correct kcal. I deleted the app and installed it. I deleted the widget, installed it, it was not resolved. Even if it is solved, even if I burn calories after a few hours, the widget still shows the old, wrong data. What is the solution? my phone is iphone 14 pro . 16.3.1 version.

iPhone 14 Pro, iOS 16

Posted on Feb 26, 2023 01:22 PM

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Answer 1

lexOS1

Community Specialist

Feb 28, 2023 01:56 PM in response to Jex-Blake

Hi Jex-Blake,

Thank you for participating in the Apple Support Communities. If a widget is not working correctly, here are a few steps that may be useful:

1. Restart your iPhone to see if the issue persists: Restart your iPhone - Apple Support

2. Here are steps to try for the app: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

3. Try the steps here to see if they help: How to add and edit widgets on your iPhone - Apple Support

4. If you need further support, reach out to Apple Support here: Contact - Official Apple Support

Have a great day.

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Answer 2

Jex-Blake Author

Level 1

4 points

Mar 2, 2023 10:45 AM in response to lexOS1

still problem not solved 😕

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Answer 3

ryane77

Community Specialist

Mar 2, 2023 10:50 AM in response to Jex-Blake

G'day Jex-Blake,

If you're finding the issue persists after covering those steps, we recommend getting in touch with us directly by using the following link: Apple Support

Have a good day.

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fitness widget not refreshing

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