M2 Max MBP - Spinning wheel and Mac freezes when opening bin

I got a brand new M2 Max MacBook Pro 16" and every time I open bin, the spinning wheel starts and the Mac freezes for a brief moment. I'm running MacOS Ventura 13.2.1.


My partner has M1 Mac mini, same OS, and he does not have the same issue.


Very annoying for a new (and rather expensive) computer, what to do to fix it?

MacBook Pro 16″, macOS 13.2

Posted on Feb 25, 2023 08:53 AM

Reply

Similar questions

5 replies

Feb 25, 2023 09:14 AM in response to andsko

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Feb 25, 2023 02:16 PM in response to andsko

First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Also, unless you're using a true VPN tunnel, such as between you and your employer's, school's or bank's servers, they are false security from a privacy standpoint.  Read these two articles: Public VPN's are anything but private and Former Malware Distributor Kape Technologies Now Owns ExpressVPN, CyberGhost, Private Internet Access, Zenmate, and a Collection of VPN “Review” Websites


I wholeheartedly agree with Luis that you should uninstall Bitdefender according to the developer's instructions.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

M2 Max MBP - Spinning wheel and Mac freezes when opening bin

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.