My AirPod pros are genuine and I bought them from apple but say they can’t be verified
Why do my AirPod pros say they can’t be verified when I got them from apple and know they are genuine?
User profile for user:
chuckbl
User level:
Community Specialist
Hello Chivalrytim,
It looks like you've had the opportunity to review the details in the related article above: If you get a 'Cannot Verify AirPods' alert - Apple Support
Since you purchased your AirPods Pro from Apple, you'll want to reach out to them: Contact - Official Apple Support They'll be in the best position to look into this further.
Take care.