You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Request

I issued a refund on February 12 in the amount of Facetune $71.99 and FaceApp Pro $29.99, but the money never went to the card

iPad Pro, iPadOS 16

Posted on Feb 22, 2023 6:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2023 7:31 AM

We are end users like you, not Apple, and have no access to Apple records nor authority to remedy this.


Please refer to this Apple article to see how the payment method affecte refund time.


Check the status of a refund for apps or content that you bought from Apple - Apple Support


If the instructions there do not show the status of your request, you will need to contact Apple, and that cannot be done through these user-to-user forums.

1 reply
Question marked as Top-ranking reply

Feb 22, 2023 7:31 AM in response to AlbinaKavalenya

We are end users like you, not Apple, and have no access to Apple records nor authority to remedy this.


Please refer to this Apple article to see how the payment method affecte refund time.


Check the status of a refund for apps or content that you bought from Apple - Apple Support


If the instructions there do not show the status of your request, you will need to contact Apple, and that cannot be done through these user-to-user forums.

Request

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.