You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need another option to wipe my old 2010 mac clean

I need to wipe my old mac data and am trying to do Command + R on the restart but the problem is I have cheap keyboard I had to pick up as a temporary one. I have tried the restart with the Alt + R and also with Ctrl + R and the disk utility window does not pop up.


Does anyone have any other ways to erase the data or know what I should push with this keyboard?

PS. There is no option in settings under general to erase the data.

Thanks


Julie

iMac 27″, macOS 10.13

Posted on Feb 21, 2023 11:58 AM

Reply
9 replies

Feb 21, 2023 9:28 PM in response to typhoon1

Ok, it looks like you are trying to use a "Windows" keyboard with your Mac.


The Mac keyboard key combination for entering Recovery Mode, would be <command><R>. The <R> key will be the same for either keyboard, but the Windows keyboard equivalent to the Mac's <command> key, would be the <ctrl> key.


Therefore to enter recovery, with this keyboard, you should use the <ctrl><R> key combination. I suggest that you power down your Mac. Then power it back up, and immediately hold down both of these keys until recovery mode starts.


Should this still fail to work, then it may be possible that you may be able to change the keyboard type by going to System Preferences > Keyboard > Change Keyboard Type... This should take you through a few steps asking you to press keys that are adjacent to both the left & right shift keys to let macOS know what keyboard type is connected.


Ref: Keyboard mapings using a PC keyboard on a Macintosh - Microsoft Support

Need another option to wipe my old 2010 mac clean

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.