error occurred 9

See -> If you see error 9, 4005, 4013 or 4014 when you restore your iPhone, iPad or iPod touch

If you see error 9, 4005, 4013 or 4014 when you restore your iPhone, iPad or iPod touch – Apple Support (UK)

• If you continue to see error 9, 4005, 4013 or 4014 when you try to restore your iPhone, iPad or iPod touch, contact us.

Repeat the instructions more carefully, or click on 'contact us' above.

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did you resolve this? got the same now. i was on a plane then it crashed. cannot restore or update error 9