Microsoft OneDrive causing high processor load

Like many other people on this forum, I regularly experience high processor loads due to Microsoft OneDrive in combination with its helper processes, OneDrive File Provider and MacOS's fileproviderd. Totalling processor loads around 200%, these unexplained periods of intense activity last around 10 minutes or more, draining my laptop's battery rapidly. I assume this activity is caused by scanning the whole OneDrive file system to see if anything has changed and needs to be synched, but such a background process should not take up more than around 2% of processor capacity, certainly not 200%. I think there is a big programming error in one of these programs, and I hope that Microsoft and Apple engineers will look into this soon, because draining the battery so fast makes OneDrive quite unusable. Does anyone have the golden tip that solves this issue?


MacBook Pro

1.4 GHz Quad-Core Intel Core i5

MacOS Ventura 13.2 (22D49)

OneDrive version 23.023.0129.00002 (Standalone)


MacBook Pro 13″, macOS 13.2

Posted on Feb 20, 2023 01:53 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2023 02:16 AM

Apple does own and control the fileproviderd daemon that is showing the high processor load (see screenshot), and Apple and Microsoft work together to make file syncing with the cloud a seamless experience. It was in this context that my question was posed.

Similar questions

3 replies

Feb 20, 2023 02:05 AM in response to WouterBT

Sorry but Apple Does Not Own or Control Third Party Applications or Third Party Services


The User might be better served contacting the Developer of this Application / Service


https://support.microsoft.com/en-us/onedrive



Sign in to Microsoft 365 with your Microsoft 365 admin account, and select Support > New service request. If you're in the admin center, select Support > New service request. If you're an admin on the account, call (800) 865-9408 (toll-free, US only).


https://support.microsoft.com/en-us/topic/contact-microsoft-office-support-fd6bb40e-75b7-6f43-d6f9-c13d10850e77

Feb 20, 2023 02:23 AM in response to WouterBT

It is totally the Third Party, in this case Microsoft, to make their software compatible and functional on the Platform it is being used on


In this case Apple macOS Ventura 13.2.1


Apple does not nor has never designed their Operating Systems to match Third Party Service, Applications or Devices.


IMHO >> There has been sufficient advise offered for the User ( you ) to make an informed and educated choice what the next course of action is required for this computer.


The suggestions have been put forth on a volunteer basis, in good faith and in the best interests of the computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Microsoft OneDrive causing high processor load

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.