You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone will not connect to 2.4 mghz wifi

I am attempting to setup a security camera which requires I pair it to the network using my cellphone. It also requires I pair it using 2.4 mghz wifi. The 2.4 mghz wifi is visible as a network. When I attempt to sign on to that network, the message on my phone is “no internet connection”. I have told it to forget my regular network and tried again with the same results. Is there an issue with my iPhone unable to drop down to the 2.4 mghz and requires the 5 mghz to work with the internet?


iPhone XR

Posted on Feb 19, 2023 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2023 5:34 PM

maxpearl Said:

"iPhone will not connect to 2.4 mghz wifi: I am attempting to setup a security camera which requires I pair it to the network using my cellphone. [...]Is there an issue with my iPhone unable to drop down to the 2.4 mghz and requires the 5 mghz to work with the internet?"

-------


Troubleshooting iPhone WiFi:

Seems to be an issue with the iPhone's WiFi connectivity. So, try the following...


A few thoughts to try:

I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


VI. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

Similar questions

2 replies
Question marked as Top-ranking reply

Feb 19, 2023 5:34 PM in response to maxpearl

maxpearl Said:

"iPhone will not connect to 2.4 mghz wifi: I am attempting to setup a security camera which requires I pair it to the network using my cellphone. [...]Is there an issue with my iPhone unable to drop down to the 2.4 mghz and requires the 5 mghz to work with the internet?"

-------


Troubleshooting iPhone WiFi:

Seems to be an issue with the iPhone's WiFi connectivity. So, try the following...


A few thoughts to try:

I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


VI. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

iPhone will not connect to 2.4 mghz wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.