Unable to autofill phone numbers using Safari on my iPhone

Using Safari, IPhone 13Pro v16.3.1 the autofill function does not enter the phone number in the contact card although autofill does enter the rest of the information correctly. I have researched the issue and others are experiencing it but none of the suggestions for a “fix” work


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iPhone 13 Pro, iOS 16

Posted on Feb 19, 2023 12:34 PM

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Feb 21, 2023 08:16 AM in response to Jarodrigus

Hi Jarodrigus,


Thank you for participating in the Apple Support Communities. We understand you're unable to AutoFill phone numbers using Safari. Just to confirm, are these the steps you're following? Automatically fill in your information in Safari on iPhone.


"In the Safari app, use AutoFill to automatically fill in credit card information, contact information, and user names and passwords.


Set up AutoFill

You can save your personal information or credit card number on your iPhone to speed up filling in online forms and making purchases.

  1. Go to Settings  > Safari > AutoFill.
  2. Do any of the following:
    • Set up contact info: Turn on Use Contact Info, tap My Info, then choose your contact card. The contact information from that card is entered when you tap AutoFill on webpages in Safari.
    • Set up credit card info: Turn on Credit Cards, tap Saved Credit Cards, then tap Add Credit Card. Enter your credit card information into the fields provided or tap Use Camera to enter the information without typing.

You can also save the credit card information when you make an online purchase. See Make your passkeys and passwords available on all your devices with iPhone and iCloud Keychain.


Fill in your contact information automatically

You can quickly add your personal information to online forms using AutoFill.

  1. In a form on a website that supports AutoFill, tap a blank field.
  2. Tap AutoFill Contact above the keyboard, then select a contact.
  3. Tap any field to make changes.
  4. When all the information is correct, tap Done.
  5. Follow the onscreen instructions to submit the form.

Note: You can AutoFill another person’s information from your contact list. For example, if you’re purchasing a gift and shipping it to a friend, you can use AutoFill to enter their address. Tap AutoFill Contact, tap Other Contact, then choose their contact card."


If those steps aren't working properly, Contact Apple Support for further assistance.


Take care.


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Unable to autofill phone numbers using Safari on my iPhone

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