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I can’t update my apps because my account is inactive

About my account

Posted on Feb 18, 2023 4:57 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2023 4:02 AM

From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community :


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


The previously posted methods are for dealing with a disabled account. You say yours is simply inactive.

2 replies
Question marked as Top-ranking reply

Feb 19, 2023 4:02 AM in response to Kimchris2348

From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community :


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


The previously posted methods are for dealing with a disabled account. You say yours is simply inactive.

Feb 19, 2023 3:58 AM in response to Kimchris2348

Please check ⤵️

1.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


2.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


I can’t update my apps because my account is inactive

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