You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone XR has no cellular data

Hello. My Iphone XR has no cellular data and is only working with Wi-Fi. When i go to settings and then press cellular data it says "Error. An update is required to use cellular data on this iPhone." When i tried to do the update it downloaded but takes forever to install. What should i do?


[Re-Titled by Moderator]

iPhone XR, iOS 16

Posted on Feb 18, 2023 10:56 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2023 11:03 AM

1.

Remove and reinsert the SIM card.

If it doesn't help visit your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


2.

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support



4 replies
Question marked as Top-ranking reply

Feb 18, 2023 11:03 AM in response to yafithj66

1.

Remove and reinsert the SIM card.

If it doesn't help visit your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Ask also to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


2.

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support



Feb 18, 2023 11:02 AM in response to yafithj66

I have a similiar issue. However, my phone does not reflect my carrier listed in my device and no option to contact my carrier. When clicking on cellular, my device advises me to connect via wifi. I have attempted to reset my settings and even erased my device. I've originially tried removing my sim and restarting device.

My iPhone XR has no cellular data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.