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why is my app store disabled

how do I solve my problem with my app store

iPhone XR, iOS 16

Posted on Feb 18, 2023 10:14 AM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Feb 18, 2023 10:15 AM

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 (sorry, the forum software is currently not automatically shortening this URL to a titled link for me)

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