I can’t deactivate Dolby Atmos

Hello! I bought a new HomePod 2 gen yesterday and I noticed that it played music in Dolby Atmos. I turned off the Dolby Atmos option in house app and also music app through configuration, but still the HomePod plays music in Dolby Atmos function. Do someone knows how can I just listen to the normal music format through the HomePod? Thank you!

HomePod, 16

Posted on Feb 18, 2023 04:16 AM

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1 reply

R_Gabriel

Community Specialist

Feb 19, 2023 04:53 PM in response to PauloVelasco

Hi PauloVelasco,

It might be helpful for you to speak with Apple directly about this issue. Click the link below for additional assistance on this matter.

Contact - Official Apple Support

Kindest regards!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t deactivate Dolby Atmos

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