No sound / audio from iphone lightning port if not subscribed to apple music

Hi Vicnicolas13,

Thanks for using Apple Support Communities. We understand you are running into an issue using CarPlay and want to help. Some third-party audio apps are also available in CarPlay. You can see more about using CarPlay and listening to music in the resources below. If Spotify music isn't working, reach out to their support for further assistance.

1. Use CarPlay with your iPhone - Apple Support

2.Play music and podcasts in your car - Apple Support

Thanks.

Good afternoon Vicnicolas13,

You should be able to play any audio that is on your iPhone through your car stereo system using a Bluetooth or USB connection. You don't need CarPlay or an Apple Music subscription to do this. You may need to check with Spotify about their service. Are you able to play music that you have downloaded to your device from Spotify?

How to connect your iPhone, iPad, or iPod touch to your car

"Connect using USB playback

1. Restart your device and your car.
2. Make sure that your device is unlocked and on the Home screen.
3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
5. Update your device
6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support"

If you would like to speak with an Apple advisor about this, click the link below:

Contact Apple for support and service

Take care.

Hello Vicnicolas13,

Actually, your phone should be able to play downloaded music also. While other apps such at Safari etc. may not be compatible, if you have any purchased music, try downloading it, and testing if that plays.

Then we will know if it's an app issue, or iPhone, or connection issue.

Also, since this is a brand new phone and iOS version, you may need to try all the troubleshooting here, including checking for updates from the car manufacturer: How to connect your iPhone, iPad, or iPod touch to your car - Apple Support

"Connect using USB playback

1. Restart your device and your car.
2. Make sure that your device is unlocked and on the Home screen.
3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
5. Update your device.
6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."

Thanks.

Hi Vicnicolas13,

You mentioned others have the same issue. This could be due to an issue with the car's USB itself. If this is happening with other devices, then to rule out the car stereo, we recommend having it looked at. Alternatively, can you connect via Wi-Fi? Does that work?

Cheers.