cannot send photos as attachments since 16.3.1 update

I have an iphone 13 pro max and since the last update 16.3.1, I cannot choose photos to attach to an email as jpeg files. They are automatically embedded into the email. trying to send to an outlook mail account. I take alot of photos that I would like to send by email in full quality. any idea if there is an easy work around or is apple trying to fix this?

iPhone 13 Pro Max

Posted on Feb 16, 2023 08:13 PM

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Posted on Feb 16, 2023 08:24 PM

rrwong5 Said:

"cannot send photos as attachments since 16.3.1 update: I have an iphone 13 pro max and since the last update 16.3.1, I cannot choose photos to attach to an email as jpeg files. They are automatically embedded into the email. trying to send to an outlook mail account.[...]"

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Remove the Account, and then add it back.

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3 replies
Question marked as Top-ranking reply

Feb 16, 2023 08:24 PM in response to rrwong5

rrwong5 Said:

"cannot send photos as attachments since 16.3.1 update: I have an iphone 13 pro max and since the last update 16.3.1, I cannot choose photos to attach to an email as jpeg files. They are automatically embedded into the email. trying to send to an outlook mail account.[...]"

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Remove the Account, and then add it back.

Feb 26, 2023 04:53 PM in response to rrwong5

rrwong5 Said:

"cannot send photos as attachments since 16.3.1 update:"

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Report this to Apple:

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing and update, and how you have troubleshot it this far. Include the URL of this thread.
  4. Proceed from there aw necessary

Feb 26, 2023 08:55 AM in response to rrwong5

There are a LOT of complaints about this on other websites. I have found that it's intermittent. I can originate an email and long-press to insert photos from my Apple photos into the email, but that's a pain to do for multiple photos, of course. Also, I discovered that mysteriously, when I try to send multiple photos from my Apple photos to someone in an email the regular way (not the long-press insertion way), SOME of the messages fly, and others disappear.


Some of the aforementioned websites say that Apple has an update to the broken Photos app but I haven't been able to find it.

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cannot send photos as attachments since 16.3.1 update

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