You cannot log in because your account has been locked

You cannot log in because your account has been locked


[Image Edited by Moderator to Remove Personal Information]

iPad, iPadOS 16

Posted on Feb 15, 2023 06:17 PM

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Question marked as Top-ranking reply

Posted on Feb 15, 2023 06:58 PM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

to which the message in the image directs you.


1 reply
Question marked as Top-ranking reply

Feb 15, 2023 06:58 PM in response to aq290

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

to which the message in the image directs you.


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