Prime Video App no picture On MacBook Air

The movie can be heard but cannot be seen, why?

"This video can't play on your device as it doesn't meet content protection standards."

Isn't the App specially built for the MacBook Air?

Is there any fix?

MacBook Air 13″, macOS 13.2

Posted on Feb 15, 2023 04:43 PM

Top-ranking reply

Jack-19

Level 8

46,176 points

Posted on Feb 16, 2023 12:31 AM

Hi there!

I'd recommend you contact the app developer: How to contact an app developer - Apple Support.

Jack

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2 replies

Top-ranking reply

Jack-19

Level 8

46,176 points

Feb 16, 2023 12:31 AM in response to RéalM

Hi there!

I'd recommend you contact the app developer: How to contact an app developer - Apple Support.

Jack

RéalM Author

Level 1

4 points

Feb 16, 2023 06:19 AM in response to Jack-19

I will contact the developer as you suggest.

Thank you.

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Prime Video App no picture On MacBook Air