Mail with attachments

Can’t send mail with attachments on MacBook air m1. Mac os Ventura.

this message contains attachments thar are still being loaded.

normal files such as pdf or xlsx

MacBook Air

Posted on Feb 14, 2023 07:08 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 2, 2023 07:38 PM

Hi. I just wanted to check if other users were having the same problem or maybe my apple mail app got corrupted. I noticed this problem a few days ago when trying to send a mail message with an attachment (usually a screenshot in JPEG format). The file was not attached. And if trying to send the message, got a warning saying that the attachment was still being loaded. Usually, my attachments are small, so they are attached within seconds. I waited a few minutes but nothing happened. Then I noticed that if I attached the file first, without completing the TO and the Subject fields, the file would attach okay, without any problems. I reported this to Apple (apple feedback) and I hope they fix this new bug soon. If you have a better solution or a fix, please let me know. PD: my system is up to date, with macOS Ventura 13.2.1 and a MacBook Pro 16" with Intel processor. Mail is version 16.0. Thanks

2 replies
Question marked as Top-ranking reply

Mar 2, 2023 07:38 PM in response to Ben_Z1

Hi. I just wanted to check if other users were having the same problem or maybe my apple mail app got corrupted. I noticed this problem a few days ago when trying to send a mail message with an attachment (usually a screenshot in JPEG format). The file was not attached. And if trying to send the message, got a warning saying that the attachment was still being loaded. Usually, my attachments are small, so they are attached within seconds. I waited a few minutes but nothing happened. Then I noticed that if I attached the file first, without completing the TO and the Subject fields, the file would attach okay, without any problems. I reported this to Apple (apple feedback) and I hope they fix this new bug soon. If you have a better solution or a fix, please let me know. PD: my system is up to date, with macOS Ventura 13.2.1 and a MacBook Pro 16" with Intel processor. Mail is version 16.0. Thanks

Feb 15, 2023 12:48 PM in response to Guille6arcia

Hi there Guille6arcia,


If you are having issues with sending emails with attachments, let's first ensure you are following the steps outlined here to do this: Add attachments to emails in Mail on Mac


If those are the steps you are following and this persists, next see if your Mac is fully updated. This installs feature improvements and bug fixes that can resolve unexpected behavior like this. These steps from Update macOS on Mac show how to back up and update:

Before following these steps, it's a good idea to back up your Mac.
1. From the Apple menu  in the corner of your screen, choose System Settings or System Preferences.
• If you chose System Settings, click General on the left side of the window. Then click Software Update on the right.
• If you chose System Preferences, click Software Update in the window.
2. Software Update then checks for new software. 
• If Software Update finds new software, click the button to install it. The button might be named Update Now, Upgrade Now, Install Now, or Restart Now, for example. You might then be asked to enter your administrator password.
• If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only software that is compatible with your Mac.


If this continues after updating, then please provide more details on what exactly occurs when you try to send email with an attachment so that we can continue to assist.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail with attachments

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.