mail lists not working (unable to add people to list)

I've a brand new mac running ventura 13.2 which I'm setting up - I can't add people from my contacts into existing mail lists.


I'd tried to create a new list, and dragging people into it. That was a bit hit and miss - mostly not working (I could drag the first few, then it stopped working). Hightlighting a group of people and trying to create a new list from highlighted - gives me an empty list.


Using a smartlist (and adding some text into the notes, and filtering on that works). But why can't I drag people in and out from my contacts?


The old smartlists I had in my old contacts (I had an imac running catalina) are not in my new contacts, but easy enough to recreate.


I understand ventura has a changed email interface - is lists something I shouldn't be using? if not, what should I use?


Mac mini, macOS 13.2

Posted on Feb 14, 2023 05:17 AM

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Mar 24, 2023 11:59 PM in response to Luis Sequeira1

Hi Luis/Anna, I'm having the same problem. I wanted to let you know I'm on 13.2.1 and all contacts reside on iCloud. I want to utilize the full apple ecosystem - but I'm not sure it'll be possible if I have so many issues with contacts. I'm hoping engineering takes a look. I worked with level 2 support and we thought we solved it but the problem returned the next day. I was searching the community and see others have been told this related to the various accounts they are using. I think this explains why the apple recommended solution on my community question was linked to an answer on importing contacts, possibly? But that's not my issue. My issue is solely all activities in this link: Create and change lists in Contacts on Mac - Apple Support and my contacts are 100% iCloud.


Hoping we get a fix!


I'll send a note to the link you provided. Thanks!



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mail lists not working (unable to add people to list)

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