Why was my Apple ID disabled?

My Apple ID disable. But I don’t know why disabling I have some many data So I want recover Please help


[Edited by Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Feb 13, 2023 02:22 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2023 06:01 AM

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been 'disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



2 replies
Question marked as Top-ranking reply

Feb 13, 2023 06:01 AM in response to shoaib278

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been 'disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



Feb 13, 2023 03:52 AM in response to shoaib278

Only the official Apple Support can help to unlock your account again. Use the blue link below as a start to contact them:


...

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

...

copied from: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Or give them a call by choosing the phone number for your region form this Apple page:

Contact Apple for support and service - Apple Support

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Why was my Apple ID disabled?

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