Not able to send documents in iMessage on MacBook Pro

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Level 1

18 points

Not able to send documents in iMessage on MacBook Pro

I cannot send documents such as Excel or pdf in iMessage on my MacBook Pro. If I insert a document, such as a spreadsheet or small pdf file, I get a red error message saying "not delivered" no matter who the recipient is. This only started a few months ago. There is no problem at all with photos or videos sending in iMessage on Mac. I have all the latest updates and OS installed on my Mac, and no other issues.

MacBook Pro 13″

Posted on Feb 12, 2023 9:12 AM

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Answer 1

JessS19

Community Specialist

Feb 14, 2023 10:29 AM in response to bfmayer

Greetings bfmayer,

If you are having issues sending messages on your Mac, work through these steps:

"Try these steps first

After trying each step below, try to send a message again.

Restart your Mac. Choose Apple menu  > Restart, then click Restart.
Make sure that your software is up to date. Learn how to update the software on your Mac.
Make sure that your Mac is connected to the Internet. To check your Internet connection, try loading a page in Safari or another web browser.
Check that the date and time is set correctly on your Mac.
Make sure that you enter the correct phone number or email address for the contact." If you can’t send or receive messages on your Mac

Should the issue continue, Contact Apple Support for further guidance. We hope this helps to resolve the issue with being unable to send documents in Messages.

Best wishes.

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Not able to send documents in iMessage on MacBook Pro

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