Having the same issue MacBook Pro M1/G-Raid Shuttle 8 92TB.. I've installed the USB driver but the drive won't mount.
Drive and USB Driver recognized in the System Report... Drive listed as "No" for Loaded. What does that mean and could that be the issue?
A nice man from SanDisk Professional was able to solve this issue for me. However, my problem involved different hardware:
It would mount on the desktop via the USB-C ports at the front of the Mac, but not the Thunderbolt 4 ports on the back. Seems it a drive issue with Thunderbolt, as you even mention in your question it's a USB driver that we're told to install. A simple update to the driver fixed that, though it's an update that doesn't appear to be publicly available.
From the link below - click 'G-RAID 4/8 Software Utility', then download and install the Mac M1 Driver (TB3 Only model):
https://support-en.sandiskprofessional.com/app/downloads
Once installed - and you've 'allowed' the extension in System Preferences and a restart - in 'System Information' you should notice the extension is PromiseSTEX 6.2.16, instead of 6.2.13, and it should now be loaded.
Hope this helps - though hopefully you've already solved this in the last 40 days!
Thank you.
I did solve it. I think there was a bad link to the driver on their (SanDisk) site... It wasn't active for several days—I wanted to do a fresh install—then when it was active and I downloaded the driver again and installed that one all worked...
I appreciate the reply.
This solved it for me: https://community.wd.com/t/solved-g-raid-g-speed-studio-12-tb-raid-and-os-ventura/280468
Download the latest drivers here: Pegasus32 /3 Series DEXT Driver for Apple-Silicon Macs
https://www.promise.com/us/Support/DownloadCenter/Pegasus/Pegasus32/R4
G-Raid Shuttle 8 92TB Drive and USB Driver recognized in the System Report... Drive listed as "No" for Loaded.
