Apple TV 4K purchased shows not playing
Hi. Some of my purchased tv shows will not play. It just shows “Error Ocurred”.
other shows will still play perfectly.
all other tv apps like Netflix and Disney are working perfectly.
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AdvisorMP
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Community Specialist
Thanks for reaching out Scoobe65,
It sounds like you're having some trouble with purchased content. We can help.
You can follow this guide If there's an issue when you redownload apps, movies, or other content from Apple:
If you don't see the item that you want to redownload
Make sure that the item is in your purchase history for your Apple ID. If you don't see the item in your purchase history, you might have purchased the item with a different Apple ID.
If you don't see an app that you want to redownload, that app might not be compatible with your device. For example, an app that you bought for your Mac might not also work on your iPhone or Apple Watch.
If you don't see items in your purchase history on other Apple IDs, the purchases might be hidden. Learn how to redownload hidden apps or unhide music, movies, TV shows, books and audiobooks.
Do you want to redownload an app or other content that a family member purchased? If you have Family Sharing, you can download shared purchases.
If you still have trouble after that, you can Contact Apple for support and service.
Hope that helps.
Take care.