Cannot download apps

Why my account has been disabled in the App Store and iTunes ?



iPhone 13, iOS 16

Posted on Feb 8, 2023 06:25 AM

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Question marked as Top-ranking reply

Posted on Feb 8, 2023 08:56 AM

Hello,


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 8, 2023 08:56 AM in response to Tonyavgeri

Hello,


If or when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


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