Helo everyone,
my Apple watches stopped tracking sleep these last days, even when nothing changed (everything worked perfectly before). The battery was around 50%, sleep mode was active, sleep schedule set up, iphone was connected and the software is updated.
Please can you advice how I can solve this, or if you have some similar experience?
Thank you!
Apple Watch SE
Hi Pilerman,
I think I have figure it out. I tracked what is happening when the Watches are not tracking sleep and it is in cases when the battery is low when the sleep schedule starts. It does not matter if i charge it before sleep - if the schedule already started it won´t track. This will be maybe useful for future for you. Have a nice day!
Hi Pilerman,
I think I have figure it out. I tracked what is happening when the Watches are not tracking sleep and it is in cases when the battery is low when the sleep schedule starts. It does not matter if i charge it before sleep - if the schedule already started it won´t track. This will be maybe useful for future for you. Have a nice day!
Ok. That rules out the direction that I was going to go.
I've read in Apple articles, "If something isn't working right, try a Restart."
With that being said, when was the last time you've rebooted your watch AND the iPhone? Have you already tried doing that?
Follow the steps found in this article:
Restart Apple Watch - Apple Support
I'm at a loss for reasons as to why it would have quit working despite, "even when nothing changed".
I have to start somewhere and so I'm curious... Can you find "Sleep" among your watch apps?
If you have to look for icons, it's going to be a blueish (or turquoise) colored background with a bed.
If you have your watch set to list view, scroll down to S and look for Sleep.
You can also use the Watch app of your phone. Open the app and then scroll down to S and look for Sleep.
Let me know.
Hello Pilerman,
thank you for replying - yes I do have a Sleep app on my Watches and a health app on my iphone.
It behaves a little bit strange as for example yesterday it tracked the sleep and today it didn´t (even when the battery was good enough).
Thank you!
I have restarted the watch few days ago, but not the phone. Thank you for advising that, I will try it and I will let you know if that worked!
Unfortunately for us, troubleshooting Sleep Tracking is a slow process 😂
Try something, wait a night, try another something, wait another night 🥴
But I'll be here for you! We'll get this fixed 😉
Oh really!! That's good to know!
Thank you for coming back to let us know that 🙂
apple watch not tracking sleep
