The ask permission thing is turned off but it’s still says it’s asking guardian and my guardian is not seeing the message

The ask permission thing is turned off but it’s still says it’s asking guardian and my guardian is not seeing the message

iPhone 14, iOS 16

Posted on Feb 7, 2023 8:20 PM

Reply
1 reply

Feb 9, 2023 12:57 PM in response to yasen125

Thanks for reaching out yasen125,


It sounds like you're trying to get approval for purchases, but your guardian isn't seeing the requests. We can help.


Here are some steps your guardian can try If Ask to Buy isn't working:


If your Ask to Buy requests are missing

If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.

A. Open Notification Center on your iPhone, iPad, or iPod touch
Look for Ask to Buy requests in the Family section of Notification Center. 
- From the Lock Screen, swipe up from the middle of the screen.
- From any other screen, swipe down from the center of the top of your screen.

B. Open Notification Center on your Mac
Ask to Buy requests show up at the top of Notification Center on your Mac. 
Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center.


Hope that helps.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The ask permission thing is turned off but it’s still says it’s asking guardian and my guardian is not seeing the message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.