My fitness app has disappear from my I watch . I cannot record my fitness steps and workout the ring is not recording data
My fitness app has disappeared from my I watch . The ring has not recorded any fitness activity .
My fitness app has disappeared from my I watch . The ring has not recorded any fitness activity .
Hi mzdallas0215,
Thanks for contacting Apple Support Communities!
We understand that you're unable to access the Fitness app on your Apple Watch.
If you haven't already, we'd suggest that you update your Apple Watch and companion iPhone as outlined below:
Update your Apple Watch - Apple Support
Update your iPhone or iPad - Apple Support
If you're already running the most recent version of watchOS and iOS, you can restart both your Apple Watch and iPhone:
Restart your iPhone - Apple Support
Restart your Apple Watch - Apple Support
If you're still unable to access Fitness on your Apple Watch, you may consider restoring your companion iPhone backup to restore the Fitness app: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
"Restore your device from an iCloud backup
3. Sign in to iCloud with your Apple ID.
4. Choose a backup. Look at the date and size of each and pick the most relevant. After you choose a backup, the transfer starts. If a message says that a newer version of software is required, follow the onscreen steps to update. If you don't see onscreen steps to help you update, learn what to do.
5. When asked, sign in with your Apple ID to restore your apps and purchases. If you've purchased iTunes or App Store content using multiple Apple IDs, you'll be asked to sign in to each. If you can't remember your password, you can tap Skip this Step and sign in later. You won't be able to use the apps until you sign in with your Apple ID.
6. Stay connected to Wi-Fi and wait for a progress bar to appear and complete. Depending on the size of the backup and the network speed, the progress bar might need a few minutes to an hour to complete. If you disconnect from Wi-Fi too soon, the progress will pause until you reconnect.
7. Now you can finish setup and enjoy your device. Content like your apps, photos, music, and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is. Try to connect often to Wi-Fi and power to let the process complete."
If you're still unable to access the Fitness app, we'd suggest that you contact Apple to investigate this further with you. You can reach them here: Contact Apple Support
Take care!
My fitness app has disappear from my I watch . I cannot record my fitness steps and workout the ring is not recording data