13-inch MacBook Pro 2018 internal camera not detected after Ventura update

13-inch MacBook Pro 2018 internal camera not detected after Ventura update. I've tried PRAM/NVRAM and SMC resets. I've tried running diagnostics on startup, no issues found. I've tried re-installing Ventura, camera still doesn't show up on system report.


Camera was working fine just before the update.

MacBook Pro 13″, macOS 13.2

Posted on Feb 7, 2023 07:07 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2023 07:48 AM

_Archon wrote:

13-inch MacBook Pro 2018 internal camera not detected after Ventura update. I've tried PRAM/NVRAM and SMC resets. I've tried running diagnostics on startup, no issues found. I've tried re-installing Ventura, camera still doesn't show up on system report.

Camera was working fine just before the update.



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support






5 replies
Question marked as Top-ranking reply

Feb 7, 2023 07:48 AM in response to _Archon

_Archon wrote:

13-inch MacBook Pro 2018 internal camera not detected after Ventura update. I've tried PRAM/NVRAM and SMC resets. I've tried running diagnostics on startup, no issues found. I've tried re-installing Ventura, camera still doesn't show up on system report.

Camera was working fine just before the update.



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support






Mar 13, 2023 08:03 PM in response to lchavarria76

Hi There. I am having the same issue! Upgraded my 2017 MP Pro i7 to ventura. Mac does not see thecamera. also even when connecting Gopro does not recognise that! Looked at privacy/ accessibility etc. There is no place to acticate the camera. Facetime states : no camera detected! Camera worked well prior to update. I erased and reinstalled the Mac os ! Still no joy. This appears to be a Ventura mess up! APPLE ! PLEASE HELP!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

13-inch MacBook Pro 2018 internal camera not detected after Ventura update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.