Is it possible to refund a stolen iPhone?

Hi, I have questions about my father’s iPhone, is it possible to refund it? The phone was stolen in Iran and it had AppleCare on it.

[Re-Titled by Moderator]

Posted on Feb 5, 2023 03:51 AM

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4 replies

babowa

Level 9

78,550 points

Feb 6, 2023 11:07 AM in response to Amirsam_hadipur

The general rule is that the Applecare coverage is only valid in the country it was purchased in for iDevices.

And, unless you bought Applecare + Theft/Loss (an insurance policy), theft/loss is not covered no matter the location.

Feb 5, 2023 11:19 AM in response to Amirsam_hadipur

Apple does not do business in Iran.

There is no support or AppleCare coverage in Iran.

babowa

Level 9

78,550 points

Feb 5, 2023 07:21 AM in response to Amirsam_hadipur

Did it have Applecare + Theft/Loss coverage? If so, start a claim. If not, theft is not covered.

Feb 6, 2023 08:25 AM in response to Johnathan Burger

i know that but the phone Apple care was bought in UAE

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Is it possible to refund a stolen iPhone?