Magic Keyboard

My keyboard has been broken because of the delivery, where can I get my refund?

Posted on Feb 4, 2023 07:22 PM

Top-ranking reply

Tom Gewecke

Level 10

121,542 points

Posted on Feb 5, 2023 05:07 AM

You need to contact the place where you bought it and/or the service that delivered it directly yourself. (Nobody in these user to user help forums represents Apple sales or any store)

View in context

Similar questions

Is there a warranty on a Magic Keyboard Can I bring my Magic Keyboard to an Apple store to be fixed?
6924 1
Ipad magic keyboard warranty how can i get a warranty on my ipad magic keyboard? I purchased the product less than a year ago, but for the past few months, the Enter and some keyboards have not been working on certain windows. This is causing me too much discomfort and delay in my work and personal environment. Please give me a prompt response. Thank you
1144 1
MacBook Pro 2017 keyboard sticking and battery not good anymore. Bought it in 2019 in the Netherlands and at another store (not Apple Store) will there still be a guarantee it will be fixed for free? MacBook Pro 2017 touchpad sticking and battery not good anymore. The models are very thin and I heard that there are a lot of problems with the keyboard. Bought it in august 2019 in the Netherlands and at another store (not Apple Store) will there still be a guarantee it will be fixed for free? Do I need to go to Apple Store or the store I bought the MacBook? Thank you.
465 1

1 reply

Top-ranking reply

Tom Gewecke

Level 10

121,542 points

Feb 5, 2023 05:07 AM in response to TimGuan

You need to contact the place where you bought it and/or the service that delivered it directly yourself. (Nobody in these user to user help forums represents Apple sales or any store)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Magic Keyboard

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up